Salesforce Quick Text Tutorial | Service Console Productivity Tools (2025)
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Salesforce Quick Text Tutorial | Service Console Productivity Tools (2025)
🚀 Boost your Service Agent productivity today! In this video, we kick off our Service Console Productivity Tools series with a deep dive into Quick Text in Salesforce Service Cloud. Quick Text allows your support agents to insert predefined messages—like greetings, common answers, and instructions—into emails and chats with a single ...
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