About 415 results
Open links in new tab
  1. ITIL service catalog guide: ITSM examples and templates

    Sep 10, 2025 · Build an ITIL service catalog with ITSM templates and examples. Follow best practices to improve service request management and deliver efficient IT services.

  2. 7 steps to create/build ITIL service catalog [Infographics]

    Learn how to build an ITIL service catalog in 7 steps. Our infographic covers all essentials to help streamline your IT service management. View now!

  3. ITIL service catalog software with templates - ManageEngine

    ServiceDesk Plus ITIL service catalog software offers custom templates, SLA auto-assign, no-code automation, and multi-stage approvals for request management.

  4. ITIL service request vs incident: Key process & examples

    Sep 10, 2025 · Discover how ITIL service request management streamlines handling user requests. Learn the differences between service requests and incidents, with real-life examples.

  5. A guide to ITIL 4 practices [ITIL framework explained]

    Master ITIL 4 practices with our comprehensive guide! Learn more about the ITIL framework, its seven principles, four dimensions, and 34 management practices.

  6. What is ITIL? ITIL process and framework - ServiceDesk Plus

    The service catalog is a repository of all IT services offered to end users, ranging from a simple keyboard request to a complex new server upgrade; it provides complete visibility into the …

  7. Catálogo de servicios ITIL | ¿Qué es un catálogo de servicios de …

    Optimice las solicitudes de servicios y redefina la experiencia del cliente con nuestro catálogo de servicios ITIL. Aproveche todo el potencial de su mesa de ayuda de TI.

  8. ITIL® 4 Glossary: Definitions of 60 key terms explained

    Service catalog management - this ITIL 4 practice relates to providing a single source of information on the IT services available. It supports the service request catalog (see later).

  9. Definition of service catalogue - ManageEngine

    A service catalog is a centralized database of accurate information on all the IT services offered by an organization's IT department. It is the storefront from where end-users request services …

  10. Service catalog in ManageEngine ServiceDesk Plus MSP | Helpdesk …

    All services and products on the Service Catalog can be organized into categories. There are two main categories: IT and Business. Under these high-level categories, you can further add …