We launched Sierra just over two and a half years ago. This week, we hit $400M+ in ARR, adding over $150M+ in ARR in Q3 alone. That’s more ARR in one quarter than we generated all of last year. More ...
In the last six months agents have reached a tipping point. They’ve moved from mostly reactive, one-and-done support conversations to interactions that can last weeks or months and drive growth. That ...
Darshdeep Hora is an Engineer at Sierra. He was previously a founding engineer at Blackbird Labs and has held engineering roles at Coinbase and Microsoft. He holds a BA in Computer Science and Physics ...
We believe some of AI’s most meaningful contributions will be in healthcare. We’re already seeing that potential at Sierra, where we’re working with 8 of the 10 largest healthcare companies to make it ...
Guild, who partners with the country’s most innovative employers to build the talent needed for today and a resilient workforce for tomorrow, faced a challenge many organizations know well: how to ...
Payments are becoming increasingly important, as agents move from one-and-done support conversations to interactions that can drive revenue. Yet all too often at the moment of purchase, customers are ...
WeightWatchers is on a mission to be the global leader in weight health and to create a worldwide community connected by healthy habits. As a leader in the space for over 60 years, WW has evolved to ...
In our earlier 𝜏-Voice experiments, accents caused the largest average drop in task completion among the factors we tested. That raised a broader question: how well do voice agents work for callers ...
Sierra is now available on Google Cloud Marketplace, giving companies a new way to work with Sierra using existing Google Cloud commitments. With Sierra, you can build and deploy AI agents to create ...
Voice agents can handle increasingly complex conversations, but sometimes the thing that breaks the call is simple: getting a name, phone number, or email address right. We saw this bottleneck ...
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