What if the people advising your school districts on claims were former superintendents instead of insurance professionals? That is the model behind the Georgia School Boards Association’s ...

Merger and acquisition activity among insurance agents and brokers has slowed to its weakest pace in years, with 439 transactions recorded in the first three quarters of 2026, down 19% from 539 in the ...

A fundamental new challenge has emerged as A.I. moves rapidly from experimentation to deployment. As technology capabilities and use cases advance, carriers must ensure their use of new technology ...

Insurance executives are confident about their artificial intelligence progress, but that confidence may not match reality, according to a new report from KPMG International. The survey of 44 ...

Non-residential construction spending grew nearly 1% in 2025, effectively stalling after years of expansion, and is on track to decline in 2026 for the first time since 2010 excluding a ...

Workers’ compensation insurers generated a combined ratio of 93.2 in 2025, the highest level for the line in the past decade, according to market segment report from AM Best. Even so, that combined ...

Claims professionals hear constantly that they need more empathy. Far less often does anyone ask where empathy comes from, or what happens when the supply runs low. “If you are out of gas and you ...

Physical therapy has long been an underappreciated data goldmine in workers’ compensation—rich with clinical detail, patient-reported outcomes, and psychosocial cues that can signal whether a claim is ...

Lockton, the world’s largest privately held independent insurance brokerage, has appointed Vince Gaffigan to lead its U.S. Casualty practice. “Lockton’s continued investment in casualty reflects both ...

Independent agents remain the dominant force in U.S. small commercial insurance distribution, and years of predictions that business owners would move en masse to buying coverage online have largely ...

Sprains, strains, and tears consistently account for roughly one-third of all workplace injuries, according to the Bureau of Labor Statistics. For safety professionals, risk managers, and employers, ...

The highest-performing claims organizations in workers’ compensation aren’t chasing different ideas than everyone else. They’re investing in the same things: A.I., automation, workflow redesign, a ...