A call center agent was arrested after he allegedly robbed and stabbed to death a fellow worker in Quezon City, police ...
For decades, India's IT and BPO sectors thrived on cost-efficient human labour, large teams performing repeatable tasks like ...
Minority lawmakers are calling on the House to launch a legislative probe into the allegations of unsafe work promoted by BPO ...
Akbayan Party-list Rep. Chel Diokno is calling on the House of Representatives to investigate, in aid of legislation, reports ...
The Indian IT sector witnessed a return to positive sequential growth in Q2FY26, driven by Tier-1 techs reversing declines seen over the past two quarters, while Tier-2 techs continued to outperform ...
Critics Rating: 3.5 stars, click to give your Rating/Review, Watch ‘Agra’ because it dares to expose the raw, uncomfortable ...
New York — Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and ...