MCI announced the appointment of Mark Misczak, a former senior Federal Emergency Management Agency (FEMA) executive under the Department of Homeland Security, as President, effective immediately.

Today, the narrative has matured. Organisations have moved beyond the hype, adopting an approach to AI grounded in pragmatism ...

The global healthcare BPO market revenue was around US$ 132.1 billion in 2023 and is estimated to reach US$ 280 billion by 2032, growing at a compound annual growth rate (CAGR) of 8.7% during the ...

Alex Eaton, founder of Aplós, began with the idea that a restaurant’s long-term strength comes from its people more than its ...

The Bureau of Working Conditions (BWC) urged the business process outsourcing or BPO industry to adopt best practices to protect their workers in the face of calamities and disasters. BWC director ...

LOS ANGELES, Nov. 18, 2025 /PRNewswire/ -- Omni-Channel BPO, Inc. d.b.a. Omni-Channel Solutions, a strategic partner for ...

Fiscal Year 2025 Revenue increases 18% Year over Year to $34.9 Million Strong Enterprise AI Adoption Across Industry Sectors and Global Expansion Fueled by Leading AI-Powered Software SINGAPORE and ...

Fiscal Year 2025 Revenue increases 18% Year over Year to $34.9 Million Strong Enterprise AI Adoption Across Industry Sectors and Global Expansion ...

Cognizant Technology Solutions is introducing monitoring technologies to track employee activities on company-issued devices ...

Portions of the financial sector have been slow to embrace AI, but it could play a role in overcoming BPO challenges.

‘Incredible victory’: Blue Origin successfully launches NASA’s mission to Mars US military carried out 20th strike on alleged ...