MCI announced the appointment of Mark Misczak, a former senior Federal Emergency Management Agency (FEMA) executive under the Department of Homeland Security, as President, effective immediately.

Konecta is part of Kraken’s BPO Partner Program (KBPP), a trusted network of Business Process Outsourcing (BPO) partners that are carefully selected based on their ability to meet Kraken’s assessment ...

Today, the narrative has matured. Organisations have moved beyond the hype, adopting an approach to AI grounded in pragmatism ...

For much of ICE’s 22-year history, the agency aimed to operate with relative discretion: Officers handled administrative ...

The BPO continues a 36 year tradition of playing a Christmas concert for St Mary’s School for the Deaf Supreme Court case ...

Explore the rise of crypto ICOs and IPOs, including Monad, Circle, and Gemini, shaping the next wave of blockchain ...

Radian’s Rebecca Smith explains how modernization and hybrid valuations are reshaping RTL and DSCR lending amid growing BPL ...

The Bureau of Working Conditions (BWC) urged the business process outsourcing or BPO industry to adopt best practices to protect their workers in the face of calamities and disasters. BWC director ...

In the world of Business Process Outsourcing (BPO), few companies have navigated turbulent waters as successfully as ...

Information Services Group ( ISG) (Nasdaq: III ), a global AI-centered technology research and advisory firm, has named Capgemini, HCLTech and Hexaware as Client Champions, the top overall honor in ...

A decade ago, India’s tier-2 cities were touted as the next big frontier for BPO expansion. Lower rentals, cheaper labour and ...

Ghana has taken a bold step toward becoming a leading global business services hub with the launch of the Business ...