Internal monitoring reports obtained by non-profit investigative newsroom Lighthouse Reports have raised serious questions about VFS Global’s operations in India ...

VFS Global, a top visa processing company, was founded by Indian entrepreneur Zubin Karkaria in 2001. Its current and former employees have alleged they are forced to push applicants to opt for ...

VFS Global faces allegations of malpractices including aggressive upselling and data privacy issues. An investigation ...

It’s not just applicants. Several current and former VFS staff claimed they had to push premium services to meet “sales targets,” even sometimes leading applicants to believe that this would “improve ...

An investigation found VFS staff pressured to add costly auxiliary services for prospective travelers to Europe, UK.

European inspectors noted applicants’ biometric data and documents were, in some cases, stored on unencrypted compact discs ...

To relieve pressure on consulates, visa procedures have been partially outsourced to a handful of multinational companies, ...

VFS Global has emerged as the dominant outsourced visa-processing company for most European nations operating in India.

Concerns have been raised in internal European Union reports over data handling, fee transparency and growing dependency on private players for visa administration.

An investigation led by The Indian Express, in collaboration with global investigative network Lighthouse Reports and several international media organisations, has revealed multiple concerns flagged ...

The investigations uncovered serious vulnerabilities in data handling. Inspectors found that applicants' personal and ...

As record numbers of Indians apply for Schengen visas to Europe, inspection reports reveal ‘lapses’ at VFS Global centres ...