Booking an Anytime fare will get you a lot more for a slightly higher price tag. Many or all of the products on this page are from partners who compensate us when you click to or take an action on ...

Axios Visuals Dallas-based AT&T and Southwest Airlines took a major hit in this year's Axios Harris Poll examining the reputation of the most visible brands in America. Why it matters: Many customers ...

Index of Consumer Sentiment declined from 57.0 to 52.2. Current Economic Conditions decreased from 63.8 to 59.8. Index Of Consumer Expectations pulled back from 52.6 to 47.3. On April 25 ...

The utility business saw an operating margin increase of $38.9 million in Q1 2025, driven by $27 million in combined rate relief and $5 million from customer growth, with approximately 40,000 new ...

This could lead to greater understanding of customer sentiment. While it is too early for the firm to be testing out the application of GenAI to knowledge systems, Simon Langthorne, head of CRM at ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

This week, Southwest Airlines got some good news as the airline was announced by J.D. Power as the Best Airline for Economy ...

The survey also crowned Southwest Airlines as the Best Airline for Economy Class Customer Satisfaction as ... survey does not compensate for consumer sentiment after the changes were implemented.

We came across a bearish thesis on Southwest Airlines Co. (LUV ... fuel costs and intense competition to negative investor sentiment—overshadow the company’s longer-term growth plays ...

However, the survey announcement was quick to note that changes in the industry and the downturn in consumer sentiment ... seating on Southwest Airlines. J.D. Power said customer service is ...