MCI announced the appointment of Mark Misczak, a former senior Federal Emergency Management Agency (FEMA) executive under the Department of Homeland Security, as President, effective immediately.

Adarsh Kumar’s journey from founding pioneer to BPO-Tech visionary highlights how he is driving iEnergizer’s transformation through AI innovation, data integrity, and a human-centric approach to ...

Dr. Aminah Zawedde, Ps. Ministry of ICT Uganda has been listed among the most influential women in digital transformation in ...

The Evolving Role of AI in Business Process Outsourcing - IT News Africa | Business Technology, Telecoms and Startup News ...

Holidays can create pressure for athletes by disrupting routines and increasing stress. Learn how to support rest, identity, ...

DXC Technology (NYSE: DXC), a leading global technology services provider, has been honored as International Transformation ...

The debate around remote work has reached a fever pitch, especially across public sector institutions and large enterprises ...

Will AI replace human jobs? Explore McKinsey’s latest predictions on automation, future job trends, new career opportunities, ...

At AU–EU Summit, Nigeria demands Security Council reform, rejects foreign military firms, and champions African-led peace frameworks.

This mass automation means the traditional entry-level job of the BPO agent is rapidly disappearing, but it is simultaneously creating a new, higher-skilled role focused on emotional intelligence, ...

Halo BPO has announced new remote sales agent vacancies, offering Belizeans an opportunity to join the growing digital ...