“Top Workplaces awards are a celebration of good news,” said Eric Rubino, CEO of Energage. “They exemplify the significance of a people-first workplace experience, reminding us that employees are the ...

The NPS Score of 36, which is considered "great" on the NPS scale, underscores the company's continued success in building ...

Welcome to the IBEX First Quarter FY 2026 Earnings Conference Call. [Operator Instructions] To note, there is an accompanying earnings presentation available on the ibex Investor Relations website at ...

Operating revenues of $5.774 billion, a decline of 5% versus last yearOperating income of $284 million with operating margin ...

As stakeholder expectations grow and organizational life becomes more complex—especially with remote work, social ...

LAS VEGAS — Leaders of three of the nation’s best-performing nursing homes shared on Wednesday outside-the-box recruitment and retention strategies that have made robust staffing the linchpin of their ...

Abstract: This study investigates employee attrition using a survey-based predictive framework that incorporates employee sentiment, engagement metrics, and Employee Net Promoter Score (eNPS).

Elissa Tucker is Principal Research Lead, Human Capital Management (HCM), at APQC. Drawing on more than 20 years of experience in human resources research, writing and advising, Elissa develops and ...

For years, marketers have relied on the Net Promoter Score (NPS) as the gold standard for measuring customer sentiment. But in recent years, as many brands have grown increasingly disconnected from ...

Industry pioneer's exceptional legal talent earns unprecedented client loyalty ratings, positioning Axiom as the gold standard for legal services Additionally, 97% of Axiom clients reported that their ...