Allianz SE is in talks about potential job cuts at its assistance and travel insurance subsidiary Allianz Partners as it ...

Learn proven de-escalation techniques and best practices that transform high-stakes customer escalations into resolution ...

GetVocal announced a $26 million Series A on Nov. 18, led by Creandum with Elaia and Speedinvest, bringing total funding to ...

A class action lawsuit has been filed against UCare Minnesota, alleging violations of labor laws regarding unpaid wages for ...

Transform your call center QA program from a punitive tool into a strategic asset by implementing coaching methodologies that ...

Magic Memories Preschool and Child Care Center provides the Pre-K Counts program at its Collegeville facility, extending grant-funded educational opportunities to eligible three- and four-year-old ...

Border Patrol commander Bovino ordered to face federal judge in Chicago Millions in Florida told to stay out of the water 'Nobody Wants This' Still Seems Stumped by Jewish Women Alabama executes ...

MAULDIN, S.C. (WSPA) – Due to the COVID-19 pandemic, the Samsung call center in Mauldin had to go remote years ago, but today, the city is welcoming the company back to the area. It’s on Brookfield ...

MAULDIN, S.C. - The city of Mauldin continues to be a prime destination for businesses in South Carolina. On Wednesday morning, Mayor Terry Merritt cut the ribbon on a new Samsung customer service hub ...

Samsung Electronics America, in partnership with Harte Hanks, recently opened a new customer service call center in Mauldin. The 14,000-square-foot facility at 701 Brookfield Parkway, near Woodruff ...

At the center of this government shutdown are Biden era tax credits meant to make health insurance more affordable for millions of Americans. It began during the pandemic. Enhanced subsidies which go ...