MCI announced the appointment of Mark Misczak, a former senior Federal Emergency Management Agency (FEMA) executive under the Department of Homeland Security, as President, effective immediately.

Today, the narrative has matured. Organisations have moved beyond the hype, adopting an approach to AI grounded in pragmatism ...

Ghana has taken a bold step toward becoming a leading global business services hub with the launch of the Business ...

WASHINGTON, Nov. 19, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and ...

The nation’s business process outsourcing (BPO) and global business services (GBS) industry is set for a major expansion over ...

This video shows how the field cricket (Gryllus campestris) produces its song by rubbing its wings together, recorded in its ...

Hallstatt sits peacefully on Lake Hallstatt, surrounded by mountains and centuries of history. Its salt-rich past and ...

LOS ANGELES, Nov. 18, 2025 /PRNewswire/ -- Omni-Channel BPO, Inc. d.b.a. Omni-Channel Solutions, a strategic partner for brands navigating the evolving digital commerce and AI-powered landscape, is ...

Fiscal Year 2025 Revenue increases 18% Year over Year to $34.9 Million Strong Enterprise AI Adoption Across Industry Sectors and Global Expansion Fueled by Leading AI-Powered Software SINGAPORE and ...

Cognizant Technology Solutions is introducing monitoring technologies to track employee activities on company-issued devices ...

Portions of the financial sector have been slow to embrace AI, but it could play a role in overcoming BPO challenges.

Cognizant has begun training select managers on using workforce-tracking tools such as ProHance to monitor employee laptop ...