This mass automation means the traditional entry-level job of the BPO agent is rapidly disappearing, but it is simultaneously creating a new, higher-skilled role focused on emotional intelligence, ...

Halo BPO has announced new remote sales agent vacancies, offering Belizeans an opportunity to join the growing digital ...

Rwanda is experiencing a steady increase in the outsourcing business, a trend reflected in the growth of the global business services sector, which has expanded by 39.7 per cent over the last two ...