MCI announced the appointment of Mark Misczak, a former senior Federal Emergency Management Agency (FEMA) executive under the Department of Homeland Security, as President, effective immediately.

Konecta, a global leader in Customer Experience (CX) transformation and digital operations has been selected as one of the ...

Our philosophy often runs counter to prevailing market sentiment, especially in times of excessive concentration and narrow ...

Join MortgagePoint, Global Strategic, and Rocktop for an exclusive webinar that will delve into how lenders can move beyond ...

In the world of Business Process Outsourcing (BPO), few companies have navigated turbulent waters as successfully as ...

NO. 1493, or the proposed BPO Workers’ Welfare and Protection Act, represents the latest effort to ensure that industry ...

Ghana has taken a bold step toward becoming a leading global business services hub with the launch of the Business ...

The business process services firm argues that the days of simple labour arbitrage are gone as it pushes an ‘un-BPO’ strategy ...

WASHINGTON, Nov. 19, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and ...

Portions of the financial sector have been slow to embrace AI, but it could play a role in overcoming BPO challenges.

Akbayan Party-list Rep. Chel Diokno is calling on the House of Representatives to investigate, in aid of legislation, reports ...

The country’s information technology and business process management industry is a major component of the economy. However, the industry’s big economic contribution is not enough reason to put the ...