The Evolving Role of AI in Business Process Outsourcing - IT News Africa | Business Technology, Telecoms and Startup News ...

Konecta, a global leader in Customer Experience (CX) transformation and digital operations has been selected as one of the ...

Adarsh Kumar’s journey from founding pioneer to BPO-Tech visionary highlights how he is driving iEnergizer’s transformation ...

MCI announced the appointment of Mark Misczak, a former senior Federal Emergency Management Agency (FEMA) executive under the Department of Homeland Security, as President, effective immediately.

Despite severe damage to 60 per cent of the country’s business process outsourcing (BPO) sector, there have been minimal job losses, according to Gloria Henry, vice-president of the BPO and Logistics ...

The Business Outsourcing Services Association Ghana (BOSAG) has taken a bold step toward transforming Ghana into a premier ...

Four senior employees of a private company in Bengaluru were kidnapped on Saturday morning from the city's bustling ...

THE Bureau of Working Conditions (BWC) is urging the business process outsourcing (BPO) industry to adopt best practices to ...

The Bureau of Working Conditions urged the business process outsourcing or BPO industry to adopt best practices to protect their workers in the face of calamities and disasters.

The end of the earnings season is always a good time to take a step back and see who shined (and who not so much). Let’s take a look at how business process outsourcing & consulting stocks fared in Q3 ...

Four manager-level employees of a Bengaluru-based BPO were allegedly kidnapped by eight individuals, including a police ...