Konecta is part of Kraken’s BPO Partner Program (KBPP), a trusted network of Business Process Outsourcing (BPO) partners that are carefully selected based on their ability to meet Kraken’s assessment ...

We should resist the temptation to create our own AI models from scratch. As with previous tech disruptions, greater scope ...

Join MortgagePoint, Global Strategic, and Rocktop for an exclusive webinar that will delve into how lenders can move beyond ...

This mass automation means the traditional entry-level job of the BPO agent is rapidly disappearing, but it is simultaneously creating a new, higher-skilled role focused on emotional intelligence, ...

Halo BPO has announced new remote sales agent vacancies, offering Belizeans an opportunity to join the growing digital ...

Bengaluru police rescued four manager-level employees of a BPO firm who were allegedly abducted by a gang posing as cops. The ...

Four manager-level employees of a Bengaluru-based BPO were allegedly kidnapped by eight individuals, including a police ...

The accused had allegedly extorted ₹8.90 lakh from the operations manager of the firm, and had demanded for more money.

Four BPO managers vanish after a 1 am ‘police’ call. Bengaluru cops track digital clues and crack the chilling kidnap plot.

Four managers from a city-based BPO were abducted by a gang of impostors posing as police officers. The suspects extorted a ...

Four manager-level employees were abducted from Koramangala by individuals posing as police. Police arrested eight suspects, ...

Despite severe damage to 60 per cent of the country’s business process outsourcing (BPO) sector, there have been minimal job losses, according to Gloria Henry, vice-president of the BPO and Logistics ...