Konecta, a global leader in Customer Experience (CX) transformation and digital operations has been selected as one of the ...

This mass automation means the traditional entry-level job of the BPO agent is rapidly disappearing, but it is simultaneously creating a new, higher-skilled role focused on emotional intelligence, ...

Bengaluru police rescued four manager-level employees of a BPO firm who were allegedly abducted by a gang posing as cops. The ...

Cheap Insurance explored some of the reasons behind major changes in gas prices, and compiled a list of the cheapest gas stations in Raleigh using data from Gas Buddy.