The global healthcare BPO market revenue was around US$ 132.1 billion in 2023 and is estimated to reach US$ 280 billion by 2032, growing at a compound annual growth rate (CAGR) of 8.7% during the ...

MCI announced the appointment of Mark Misczak, a former senior Federal Emergency Management Agency (FEMA) executive under the Department of Homeland Security, as President, effective immediately.

Portions of the financial sector have been slow to embrace AI, but it could play a role in overcoming BPO challenges.

Despite severe damage to 60 per cent of the country’s business process outsourcing (BPO) sector, there have been minimal job losses, according to Gloria Henry, vice-president of the BPO and Logistics ...

Radian’s Rebecca Smith explains how modernization and hybrid valuations are reshaping RTL and DSCR lending amid growing BPL ...

SEN. Camille Villar has filed Senate Bill (SB) 1401, which seeks to ensure the welfare and protection of business process outsourcing (BPO) workers nationwide.

Market narratives often exaggerate the impact of new technologies, leading to extreme overreactions in stock valuations. Click to read why TLPFF is a Strong Buy.

The nation’s business process outsourcing (BPO) and global business services (GBS) industry is set for a major expansion over ...

In the world of Business Process Outsourcing (BPO), few companies have navigated turbulent waters as successfully as ...

FOCUS Insurance Services, a leading provider of tech-enabled insurance operations solutions, announced an expansion of its team to meet rapidly growing demand from carriers, MGAs, and residual market ...

We should resist the temptation to create our own AI models from scratch. As with previous tech disruptions, greater scope ...