MCI announced the appointment of Mark Misczak, a former senior Federal Emergency Management Agency (FEMA) executive under the Department of Homeland Security, as President, effective immediately.

Adarsh Kumar’s journey from founding pioneer to BPO-Tech visionary highlights how he is driving iEnergizer’s transformation ...

Agrimark owner KAL Group reported a 10.6% increase in headline earnings per share for its six months to the end of September. Its total dividend increased 16.7% to R2.10 despite some pressure on ...

Konecta, a global leader in Customer Experience (CX) transformation and digital operations has been selected as one of the ...

Today, the narrative has matured. Organisations have moved beyond the hype, adopting an approach to AI grounded in pragmatism ...

Our philosophy often runs counter to prevailing market sentiment, especially in times of excessive concentration and narrow ...

Join MortgagePoint, Global Strategic, and Rocktop for an exclusive webinar that will delve into how lenders can move beyond ...

Four employees of a Bengaluru BPO were abducted from Koramangala after kidnappers lured them downstairs with a fake police alert.

The Bureau of Working Conditions (BWC) urged the business process outsourcing or BPO industry to adopt best practices to protect their workers in the face of calamities and disasters. BWC director ...

In the world of Business Process Outsourcing (BPO), few companies have navigated turbulent waters as successfully as ...

Information Services Group ( ISG) (Nasdaq: III ), a global AI-centered technology research and advisory firm, has named Capgemini, HCLTech and Hexaware as Client Champions, the top overall honor in ...