The debate around remote work has reached a fever pitch, especially across public sector institutions and large enterprises ...

With more companies requiring remote employees to return to work at their physical office locations, the status of remote work is evolving, with ...

Four BPO managers were abducted by a group posing as police officials, demanding ransom. The perpetrators extorted Rs 8.90 lakh and were caught by police. The abduction happened in Kolar, with one ...

NO. 1493, or the proposed BPO Workers’ Welfare and Protection Act, represents the latest effort to ensure that industry employees are protected, a business process outsourcing (BPO) employee ...

Portions of the financial sector have been slow to embrace AI, but it could play a role in overcoming BPO challenges.

Akbayan Party-list Rep. Chel Diokno is calling on the House of Representatives to investigate, in aid of legislation, reports ...

A group of business process outsourcing (BPO) employees on Thursday urged President Ferdinand Marcos Jr. to enforce measures that will ensure the rights of BPO workers to safe labor conditions amid ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min A community college in Kansas ...

Nothing can derail a potential new hire faster than a poor first impression. You only get one chance to start them off on the right foot. In this video, we’ll look at why the employee onboarding ...

One Point HR Solutions no longer faces a class action on behalf of nearly 23,000 current and former employees who fell victim to a data breach after the parties agreed to the withdrawal of the case.