The debate around remote work has reached a fever pitch, especially across public sector institutions and large enterprises ...

With more companies requiring remote employees to return to work at their physical office locations, the status of remote work is evolving, with ...

Major corporations are announcing large layoffs before the end of the year, and this could extend into 2026. Does AI have ...

Four BPO managers were abducted by a group posing as police officials, demanding ransom. The perpetrators extorted Rs 8.90 lakh and were caught by police. The abduction happened in Kolar, with one ...

NO. 1493, or the proposed BPO Workers’ Welfare and Protection Act, represents the latest effort to ensure that industry employees are protected, a business process outsourcing (BPO) employee ...

Portions of the financial sector have been slow to embrace AI, but it could play a role in overcoming BPO challenges.

Akbayan Party-list Rep. Chel Diokno is calling on the House of Representatives to investigate, in aid of legislation, reports ...

A bill seeking to ensure the welfare and protection of Business Process Outsourcing (BPO) workers, especially during calamities and hazardous conditions, has been filed in the Senate. In filing Senate ...

As businesses seek to attract and retain their talent, benefits such as company-sponsored retirement plans are important differentiators. But here’s the truth: simply offering a 401(k) or similar plan ...

Managing and addressing employee performance doesn't need to be a lengthy or complicated procedure, and is another area where technology and AI can smooth out the kinks. Nearly all HR and benefit ...