MCI announced the appointment of Mark Misczak, a former senior Federal Emergency Management Agency (FEMA) executive under the Department of Homeland Security, as President, effective immediately.

Adarsh Kumar’s journey from founding pioneer to BPO-Tech visionary highlights how he is driving iEnergizer’s transformation ...

Konecta is part of Kraken's BPO Partner Program (KBPP), a trusted network of Business Process Outsourcing (BPO) partners that are carefully selected based on their ability to meet Kraken's assessment ...

Algeria launches a shared call center to support telecom sector expansion. The project aims to create 10,000 jobs and strengthen digital services. Demand for BPO services grows as Africa’s outsourcing ...

The BPO continues a 36 year tradition of playing a Christmas concert for St Mary’s School for the Deaf Supreme Court case ...

Join MortgagePoint, Global Strategic, and Rocktop for an exclusive webinar that will delve into how lenders can move beyond ...

In the world of Business Process Outsourcing (BPO), few companies have navigated turbulent waters as successfully as ...

A decade ago, India’s tier-2 cities were touted as the next big frontier for BPO expansion. Lower rentals, cheaper labour and ...

Ghana has taken a bold step toward becoming a leading global business services hub with the launch of the Business ...

The business process services firm argues that the days of simple labour arbitrage are gone as it pushes an ‘un-BPO’ strategy ...

Operational Agility in High Demand: FOCUS Expands to Serve a Changing Insurance Market FOCUS expands leadership and underwriting teams as demand surges for modern, tech-enabled BPO solutions across ...

LOS ANGELES, Nov. 18, 2025 /PRNewswire/ -- Omni-Channel BPO, Inc. d.b.a. Omni-Channel Solutions, a strategic partner for brands navigating the evolving digital commerce and AI-powered landscape, is ...