MCI announced the appointment of Mark Misczak, a former senior Federal Emergency Management Agency (FEMA) executive under the Department of Homeland Security, as President, effective immediately.

The Evolving Role of AI in Business Process Outsourcing - IT News Africa | Business Technology, Telecoms and Startup News ...

Algeria launches a shared call center to support telecom sector expansion. The project aims to create 10,000 jobs and strengthen digital services. Demand for BPO services grows as Africa’s outsourcing ...

Halo BPO has announced new remote sales agent vacancies, offering Belizeans an opportunity to join the growing digital ...

Police acted on an alert made to helpline 112, tracked the suspects overnight and seized two vehicles used in the kidnapping.

Bengaluru police rescued four manager-level employees of a BPO firm who were allegedly abducted by a gang posing as cops. The ...

The accused had allegedly extorted ₹8.90 lakh from the operations manager of the firm, and had demanded for more money.

Four BPO managers vanish after a 1 am ‘police’ call. Bengaluru cops track digital clues and crack the chilling kidnap plot.

Bengaluru police have rescued four BPO managers abducted by a gang posing as officers, including a serving police constable.

Four managers from a city-based BPO were abducted by a gang of impostors posing as police officers. The suspects extorted a ...

Four manager-level employees were abducted from Koramangala by individuals posing as police. Police arrested eight suspects, ...