Survey respondents say first responders use of technologies like AI and drones continues to increase, but reliable, robust connectivity remains crucial.

Donny Jackson is director of content for Urgent Communications. Before joining UC in 2003, he covered telecommunications for four years as a freelance writer and as news editor for Telephony magazine.

Explore the latest news and expert commentary on Incident Command & Situational Awareness, brought to you by the editors of Urgent Communications ...

Dr. Alan R. Shark is the executive director for the Public Technology Institute (PTI), a division of Fusion Learning Partners; and associate professor for the Schar School of Policy and Government, ...

Directors at 911 centers should have an AI-powered alternative to existing human-based translation services later this year, potentially saving public-safety answering points (PSAPs) time and money, ...

911 and public-safety networks have entered a pivotal phase. A convergence of technological breakthroughs and regulatory momentum is redefining how emergency-communications networks will be designed, ...

Public debate about reauthorizing the FirstNet Authority increased noticeably today, when letters offering differing views about the topic were unveiled as the deadline for Congress to take action ...

U.S. Commerce Secretary Howard Lutnick has appointed four new members to the FirstNet Authority board—three of whom have resumes featuring significant experience in 911—according to an announcement ...

Under the new name of Allerium, the Comtech public-safety segment is positioned—technologically and financially—to increase its market share in the 911 sector during 2026 and into the future, ...

It’s an important reminder that standards impact all of us. They create consistency and a level playing field for industry providers and ultimately make things better for consumers. Think of your ...