AMANDLA Social Enterprises aims to expand its township Safe Hub network for BPO through more partnerships, building on ...

Bangladesh's computer services exports rose 8.68% to $684.15 million in FY2025-26, but industry leaders warn AI is taking ...

The General Office of China's State Council has issued guidelines with 18 tasks in six areas to mitigate AI job displacement ...

Microsoft is offering a voluntary exit package to about 60,000 employees, roughly a quarter of its workforce, in the U.S., ...

ChristianaCare is discontinuing its in-house palliative care services and handing them to AccentCare, the company that already provides its hospice care.

NLB Services has named Dr Varun Sachdeva CEO of its India business, with a remit spanning RPO, staffing, global capability ...

NAB will cut up to 2,500 roles, about 6% of its workforce, in FY27, and a union says around 180 roles will be offshored to ...

Kenya is pitching Konza Technopolis to BPO investors with infrastructure-ready space, a national data center and a framework ...

Malta will reduce direct referrals of 1400 helpline callers to private hospitals but keep outsourcing services from Mater Dei ...

Black Book found 97% of hospital leaders with outsourced RCM deals rate net financial benefit after all costs as essential ...

FourNet has acquired Glasgow-based SVL Business Solutions, creating a CX business with more than 230 people, over 450 ...

Goldman Sachs estimates AI could displace up to 9% of workers, roughly one in 11, with job losses likely to concentrate in ...