The Evolving Role of AI in Business Process Outsourcing - IT News Africa | Business Technology, Telecoms and Startup News ...

The nation’s business process outsourcing (BPO) and global business services (GBS) industry is set for a major expansion over ...

Software firm agrees five-year IT transformation project with Indian IT outsourcing giant, taking relationship up to 20 years ...

Epiq GBTS relied on a different operating model than the rest of the business, and its sale will allow the company to reinvest the proceeds in research and acquisitions.

Market narratives often exaggerate the impact of new technologies, leading to extreme overreactions in stock valuations. Click to read why TLPFF is a Strong Buy.

JLL stock rises 50% in six months, fueled by strong earnings, outsourcing demand, strategic tech investments and solid balance sheet strength.

As margins tighten and administrative burdens multiply, HME providers are confronting a quiet reckoning that the internal workforce that once carried the load can no longer keep up, industry experts ...

Morgan Lewis’s technology, outsourcing, and commercial contract team, along with Boston Consulting Group, recently hosted a roundtable dinner ...

Unifor, which represents thousands of WestJet employees in Calgary, Vancouver and Toronto, claims that approximately 400 ...

Though CMC barriers remain, strategic planning in the early development stages can guide a CGT product to success, noted ...

The global finance industry is one known for its mercurial nature and rapid pace, with complex variables and regulations ...

In a time when growth alone isn’t enough for many investors, more and more businesses are looking for tactics to reduce costs ...