MCI announced the appointment of Mark Misczak, a former senior Federal Emergency Management Agency (FEMA) executive under the Department of Homeland Security, as President, effective immediately.

Adarsh Kumar’s journey from founding pioneer to BPO-Tech visionary highlights how he is driving iEnergizer’s transformation ...

Konecta is part of Kraken’s BPO Partner Program (KBPP), a trusted network of Business Process Outsourcing (BPO) partners that are carefully selected based on their ability to meet Kraken’s assessment ...

The Evolving Role of AI in Business Process Outsourcing - IT News Africa | Business Technology, Telecoms and Startup News ...

Radian’s Rebecca Smith explains how modernization and hybrid valuations are reshaping RTL and DSCR lending amid growing BPL ...

The Bureau of Working Conditions (BWC) urged the business process outsourcing or BPO industry to adopt best practices to protect their workers in the face of calamities and disasters. BWC director ...

In the world of Business Process Outsourcing (BPO), few companies have navigated turbulent waters as successfully as ...

A decade ago, India’s tier-2 cities were touted as the next big frontier for BPO expansion. Lower rentals, cheaper labour and ...

Ghana has taken a bold step toward becoming a leading global business services hub with the launch of the Business ...

WASHINGTON, Nov. 19, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and ...

BOSAG launches 5-year roadmap to position Ghana as outsourcing hubtargets 100,000 ‘international-facing’ jobsBy Ebenezer Chike Adjei NJOKUThe nation’s business process outsourcing (BPO) and global ...

Portions of the financial sector have been slow to embrace AI, but it could play a role in overcoming BPO challenges.