Adarsh Kumar’s journey from founding pioneer to BPO-Tech visionary highlights how he is driving iEnergizer’s transformation ...

Portions of the financial sector have been slow to embrace AI, but it could play a role in overcoming BPO challenges.

The Evolving Role of AI in Business Process Outsourcing - IT News Africa | Business Technology, Telecoms and Startup News ...

Konecta, a global leader in Customer Experience (CX) transformation and digital operations has been selected as one of the ...

Market narratives often exaggerate the impact of new technologies, leading to extreme overreactions in stock valuations. Click to read why TLPFF is a Strong Buy.

THE Bureau of Working Conditions (BWC) is urging the business process outsourcing (BPO) industry to adopt best practices to ...

Despite severe damage to 60 per cent of the country’s business process outsourcing (BPO) sector, there have been minimal job losses, according to Gloria Henry, vice-president of the BPO and Logistics ...

The BPO continues a 36 year tradition of playing a Christmas concert for St Mary’s School for the Deaf Supreme Court case ...

Department of Labor and Employment (DOLE) Secretary Bienvenido Laguesma on Thursday said that the agency and a group of ...

The Bureau of Working Conditions urged the business process outsourcing or BPO industry to adopt best practices to protect their workers in the face of calamities and disasters.

Paul Skenes receives record $3.4 million in pre-arbitration bonus pool ...