The Telecommuting Market is primarily driven by the widespread adoption of hybrid work models, increasing digital transformation initiatives, and rapid advancements in cloud-based collaboration tools.

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Learn how VoIP gateways translate analog/digital calls into IP traffic, their key features (QoS, SBCs, security), and why ...

Regulated and data-sensitive industries can now use Claude models from Anthropic in Agentforce Claude and Slack integration brings conversational AI into ...

Doti AI technology boosts how tools find and use internal knowledge—and that could change how marketers work across teams.

Salesforce CEO Marc Benioff acknowledged that many enterprise customers struggle with AI implementation, as innovation outpaces adoption. Despite a stock slump and investor skepticism, Salesforce is ...

Lightspeed Voice, a leading AI-powered VoIP solutions provider for insurance agencies, has announced an exciting enhancement to its Applied Epic integration: the new Branches feature.

Salesforce used Dreamforce 2025 to do more than launch products. It declared a philosophical shift in how companies will operate — what Salesforce’s longtime CEO Marc Benioff called the “agentic ...

Salesforce expects revenue of more than $60 billion in 2030, above Wall Street estimates, as the company rapidly rolls out AI features across its cloud services. Investors are pressuring cloud firms ...

AI now crafts 90% of code for Anthropic teams, yet CEO Dario Amodei insists on retaining engineers. These professionals now focus on complex 10% tasks and supervising AI, boosting productivity tenfold ...

Find the best predictive analytics tools to boost customer experience with clear top picks, pricing guidance, and an easy how ...