The data comes from the agency’s quarterly Customer Satisfaction Survey, which was conducted for the first time since 2023.

Amid a looming "transit death spiral," SEPTA said they received record-high customer satisfaction scores in a recent survey.

SEPTA reported its highest score in its quarterly customer satisfaction surveys on Thursday. The transit authority averages a ...

SEPTA says riders are happier and crime is declining, as transit officials advocate for additional state funding to avoid a ...

SEPTA board members voted to dramatically cut service and raise fares to fill a $213 million hole in the budget.

SEPTA approved a 2026 fiscal year operating budget that will halve service to Delaware within six months and eventually eliminate the Wilmington/Newark Line. Without additional state funding ...

SEPTA's board approved a new budget proposal that called for fare increases and cuts to some services.

SEPTA's board adopted a doomsday budget that will dramatically cut service to South Jersey in the coming months.

On Thursday afternoon, SEPTA's Board approved what General Manager Scott Sauer has called a 'bad budget,' that includes service cuts -- eliminating some lines completely -- and fare hikes across ...

Suburban SEPTA riders are feeling the pressure of the system's impending "doomsday budget," which was passed this week.