The Evolving Role of AI in Business Process Outsourcing - IT News Africa | Business Technology, Telecoms and Startup News ...
Adarsh Kumar’s journey from founding pioneer to BPO-Tech visionary highlights how he is driving iEnergizer’s transformation ...
Konecta, a global leader in Customer Experience (CX) transformation and digital operations has been selected as one of the ...
A bill seeking to ensure the welfare and protection of Business Processing Outsourcing (BPO) workers, especially during ...
The nation’s business process outsourcing (BPO) and global business services (GBS) industry is set for a major expansion over ...
A bill seeking to ensure the welfare and protection of business process outsourcing (BPO) workers in the country has been ...
MCI announced the appointment of Mark Misczak, a former senior Federal Emergency Management Agency (FEMA) executive under the Department of Homeland Security, as President, effective immediately.
Portions of the financial sector have been slow to embrace AI, but it could play a role in overcoming BPO challenges.
Business process outsourcing workers will receive additional benefits and protection against risks during calamities and ...
Despite severe damage to 60 per cent of the country’s business process outsourcing (BPO) sector, there have been minimal job losses, according to Gloria Henry, vice-president of the BPO and Logistics ...