is taking action against National Grid. The DPU says the utility company can not charge more than 60 days of backpay after months of billing failures thousands of customers, according to NBC Boston.

A spokesperson for the Department of Public Utilities told Boston 25 News that National Grid has proposed to pay back $15 million to customers in a one-time payment this upcoming May. The motion came ...

As National Grid seeks to raise electric and gas rates across New York, some customers are struggling to even reach them by ...

Gas and electric utility says customers who got late fees for making payments by check can ask for fee refunds.

With many monthly bills topping $350 during a cold snap in January and February, the savings for some customers could be $700 or more.

31,170 people played the daily Crossword recently. Can you solve it faster than others?31,170 people played the daily Crossword recently. Can you solve it faster than others?