News

Air Canada, WestJet Rank Near Bottom in 2025 Satisfaction Study
Air Canada and WestJet have landed near the bottom in this year’s J.D. Power North America Airline Satisfaction Study, ...
Which US airlines fared worst in J.D. Power’s customer satisfaction survey?
The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction — ...
The Journal Record4d
Air travelers more satisfied despite economic headwinds, study finds
Airline satisfaction improves in 2025 as Oklahoma airports upgrade facilities and U.S. air travelers report fewer delays and ...
Why your airline miles may be in danger
Airline miles and credit card rewards are now a cornerstone of the airline business' profits. But frequent flyers are seeing ...
Best and worst airlines ranked for customer satisfaction in 2025: See the list
Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks to gains in economy ...
The best airline depends on where you sit, finds J.D. Power’s 2025 airline satisfaction survey
JetBlue, Delta, and Southwest topped the 2025 J.D. Power airline satisfaction survey. JetBlue was the top carrier for ...
TravelPulse6d
Consumer Satisfaction in North American Airlines Rises in 2025
While economic uncertainty and airline mechanical issues are gaining nationwide attention and consumer confidence is ...
YourErie6d
J.D. Power: Airline satisfaction up despite economic headwinds
Despite a decrease in customer confidence, airlines have seen an improvement in customer satisfaction, with JetBlue Airways taking the top spot in first/business class, Delta Air Lines in premium ...