People who want to work with a collector should consider contacting a credit counsellor — such as the non-profit Credit ...

Consumer Protection B.C. investigated Scotiabank after a customer complained the bank called more than 100 times in 90 days, ...

Equifax Canada says the number of consumers missing a non-mortgage debt payment in the third quarter rose compared with a ...

The Consumer Credit Bill 2025, which provides broader consumer protection by regulating excessive fees and through the ...

Scotiabank will pay nearly $34,000 after Consumer Protection B.C. investigated and found that the bank had harassed a client ...

A committee of judges and attorneys recommends piloting a program allowing non-attorneys to provide legal support.

Nationwide, about 100 million people have some form of health care debt, with millions burdened by $10,000 or more in unpaid ...

Consumer Protection BC ordered Scotiabank to pay nearly $40,000 after finding the bank harassed a Vancouver customer with ...

The agency found Scotiabank made more than 100 calls after the request, contrary to the law. Under the terms of the ...

Just months after Gov. Bob Ferguson signed a Washington law to keep medical debt off consumers’ credit reports, the Trump ...

The Trump administration wants to thwart state efforts to remove medical debt from credit reports, potentially eroding protections for the financially insecure.