The Fair Debt Collection Practices Act (FDCPA) imposes various requirements on debt collectors aimed to protect consumers’ privacy rights and ...

Consumer Protection BC ordered Scotiabank to pay nearly $40,000 after finding the bank harassed a Vancouver customer with ...

The most frequent consumer debt collection complaints filed with the CFPB in 2023 were attempts to collect debts that actually were not owed, the bureau said in its annual Fair Debt Collection ...

Every year, the Consumer Financial Protection Bureau (CFPB) issues a report on aggressive and illegal debt collection practices, and each year it details the shady and outright deceptive tactics debt ...

Consumer Protection B.C. fined Scotiabank for making over 100 calls demanding payment from a debtor. What should have happened?

Consumer Protection B.C. investigated Scotiabank after a customer complained the bank called more than 100 times in 90 days, ...

D.C. lawmakers push forward with a bill to shield residents from medical debt, despite recent CFPB guidance saying only the federal government has that right.

If you owe a debt, you should make every effort to pay it. After all, you’ve enjoyed the services or goods that your debt bought. And companies have a right to try to collect or even sell that debt to ...