Mitel CX 2.0 introduces new AI capabilities, virtual agents, and hybrid cloud options to streamline customer support.

AT&T's head of business operations said she's a 'bit of an adrenaline junkie' and wants to see that candidates are willing to ...

Allianz SE is in talks about potential job cuts at its assistance and travel insurance subsidiary Allianz Partners as it ...

CoreWeave remains an ultra Bullish opportunity despite recent stock declines driven by short-term data center delays and AI bubble fears. Learn more about CRWV stock here.

Ask ChatGPT whether AI will replace humans in the customer service industry, and it will offer a diplomatic answer, the summary of which is "they will work side by side". Humans though, are not so ...