The Certified BPO Master Trainer (CBMT) credential from the BPO certification Institute (BCI) is finally on the horizon and the Outsourcing Professional Certification Council (OPCC) has completed its ...

The Philippines' fall from a latest worldwide ICT survey is not really a concern and Filipinos should even be inspired about it, according to a high-ranking BPO trainer in the Philippines. Mark Philip ...

A SENATOR said on Monday he filed a bill proposing to automatically regularize business process outsourcing (BPO) workers after their six-month probation, in a bid to crack down on labor ...

The Technical Education and Skills Development Authority (TESDA) has announced its partnership with business process outsourcing (BPO) industry leaders to hold a training program for trainers in the ...

With the goal of hauling in US$25 billion in revenues in four years, the Technical Education and Skills Development Authority (TESDA) today launched a P25.2-million trainers’ training program to help ...