MCI announced the appointment of Mark Misczak, a former senior Federal Emergency Management Agency (FEMA) executive under the Department of Homeland Security, as President, effective immediately.

In the world of Business Process Outsourcing (BPO), few companies have navigated turbulent waters as successfully as ...

A decade ago, India’s tier-2 cities were touted as the next big frontier for BPO expansion. Lower rentals, cheaper labour and ...

Kochi-based tech firm Digital Worker Services has launched “memmoo,” an AI-powered BPO platform built on an indigenously developed Artificial General Intelligence (AGI) framework aimed at transforming ...

A narrow ICTfocus (software/AI entry-level) and limited mid-senior roles are limiting KenyanIT professionals from becoming more competitive globally, an industry surveyindicates.This is inaddition to ...

India's record $42B trade deficit, caused by gold imports and US tariffs, pressures the rupee and raises HIRE Act risk ...

Fiscal Year 2025 Revenue increases 18% Year over Year to $34.9 Million Strong Enterprise AI Adoption Across Industry Sectors and Global Expansion ...

Voiso, a global provider of AI-powered contact center software, today announced a strategic partnership with Mercatus ...

In a new reality where the widespread use of LLMs has fundamentally altered what users expect from software, ISVs have to ...

Berkshire-based IRIS Software Group, which develops accountancy, payroll, HR and education software, has appointed a new chief marketing officer. Assuming the role from next week is Marissa Carlson, ...