Adarsh Kumar’s journey from founding pioneer to BPO-Tech visionary highlights how he is driving iEnergizer’s transformation ...

We should resist the temptation to create our own AI models from scratch. As with previous tech disruptions, greater scope ...

A decade ago, India’s tier-2 cities were touted as the next big frontier for BPO expansion. Lower rentals, cheaper labour and ...

The accused had allegedly extorted ₹8.90 lakh from the operations manager of the firm, and had demanded for more money.

Police acted on an alert made to helpline 112, tracked the suspects overnight and seized two vehicles used in the kidnapping.

The business process outsourcing sector has seen a significant growth in India over the years but fake call centres has damaged its reputation as top BPO destination.

India's record $42B trade deficit, caused by gold imports and US tariffs, pressures the rupee and raises HIRE Act risk ...

Four manager-level employees were abducted from Koramangala by individuals posing as police. Police arrested eight suspects, ...

Police have rescued four manager-level employees of a city-based BPO firm, who were allegedly abducted by a gang of eight people, posing as police officials, and have nabbed the accused. The accused ...

MANILA — As India and the Philippines celebrate 75 years of diplomatic relations, the Federation of Indian Chambers of ...

The US bill proposing a 25% tax on offshore services could raise costs for American firms and strain India’s IT sector, ...

India’s New Labour Codes, effective 21 November 2025, represent one of the most consequential overhauls of workforce governance in decades. By consolidating 29 central laws into four streamlined codes ...