Adarsh Kumar’s journey from founding pioneer to BPO-Tech visionary highlights how he is driving iEnergizer’s transformation ...

We should resist the temptation to create our own AI models from scratch. As with previous tech disruptions, greater scope ...

A decade ago, India’s tier-2 cities were touted as the next big frontier for BPO expansion. Lower rentals, cheaper labour and ...

The accused had allegedly extorted ₹8.90 lakh from the operations manager of the firm, and had demanded for more money.

Police acted on an alert made to helpline 112, tracked the suspects overnight and seized two vehicles used in the kidnapping.

Four senior employees of a private company in Bengaluru were kidnapped on Saturday morning from the city's bustling ...

Four manager-level employees were abducted from Koramangala by individuals posing as police. Police arrested eight suspects, ...

Police have rescued four manager-level employees of a city-based BPO firm, who were allegedly abducted by a gang of eight people, posing as police officials, and have nabbed the accused. The accused ...

Police in Bengaluru have rescued four manager-level employees of a city-based BPO firm who were allegedly abducted by a gang ...

Four BPO managers vanish after a 1 am ‘police’ call. Bengaluru cops track digital clues and crack the chilling kidnap plot.

India’s New Labour Codes, effective 21 November 2025, represent one of the most consequential overhauls of workforce governance in decades. By consolidating 29 central laws into four streamlined codes ...

This mass automation means the traditional entry-level job of the BPO agent is rapidly disappearing, but it is simultaneously creating a new, higher-skilled role focused on emotional intelligence, ...