The debate around remote work has reached a fever pitch, especially across public sector institutions and large enterprises ...

With more companies requiring remote employees to return to work at their physical office locations, the status of remote work is evolving, with ...

Four BPO managers were abducted by a group posing as police officials, demanding ransom. The perpetrators extorted Rs 8.90 lakh and were caught by police. The abduction happened in Kolar, with one ...

Portions of the financial sector have been slow to embrace AI, but it could play a role in overcoming BPO challenges.

Akbayan Party-list Rep. Chel Diokno is calling on the House of Representatives to investigate, in aid of legislation, reports ...

A bill seeking to ensure the welfare and protection of Business Process Outsourcing (BPO) workers, especially during calamities and hazardous conditions, has been filed in the Senate. In filing Senate ...

MANILA, Philippines (Updated November 10, 2025, 3:23 p.m.) — A coalition of business process outsourcing (BPO) workers has called on the Department of Labor and Employment (DOLE) to immediately act ...

As businesses seek to attract and retain their talent, benefits such as company-sponsored retirement plans are important differentiators. But here’s the truth: simply offering a 401(k) or similar plan ...

Managing and addressing employee performance doesn't need to be a lengthy or complicated procedure, and is another area where technology and AI can smooth out the kinks. Nearly all HR and benefit ...