Adarsh Kumar’s journey from founding pioneer to BPO-Tech visionary highlights how he is driving iEnergizer’s transformation ...

Today, the narrative has matured. Organisations have moved beyond the hype, adopting an approach to AI grounded in pragmatism ...

“We want to open at least 20 stores per month for the next 24 to 36 months,” Pickup Coffee president and CEO Francis Flores ...

US corporations made headlines with AI layoffs. Now, call center agents at an Allianz subsidiary could be affected, according ...

Konecta is part of Kraken's BPO Partner Program (KBPP), a trusted network of Business Process Outsourcing (BPO) partners that are carefully selected based on their ability to meet Kraken's assessment ...

Allianz Partners, the travel insurance unit undertaking the restructuring, currently employs 22,600 people across its global ...

India’s New Labour Codes, effective 21 November 2025, represent one of the most consequential overhauls of workforce governance in decades. By consolidating 29 central laws into four streamlined codes ...

Missouri has been working on updating its SNAP and Medicaid computer systems since 2013. New federal rules have delayed that ...

Asahi has finally done the sums on September's ransomware attack in Japan, conceding the crooks may have helped themselves to personal data tied to almost 2 million people.

Asahi said its earnings announcement for 2025 will be delayed beyond the 50 days following the end of the year. The company said it will announce a date for disclosing the annual results once it is ...

Japanese Asahi Group, which suffered a cyberattack on September 29, announced on the 28th that it plans to normalize logistics operations by February next year. The cyberattack has left the company ...