A bill seeking to ensure the welfare and protection of Business Processing Outsourcing (BPO) workers, especially during ...

Four managers from a city-based BPO were abducted by a gang of impostors posing as police officers. The suspects extorted a ...

The Evolving Role of AI in Business Process Outsourcing - IT News Africa | Business Technology, Telecoms and Startup News ...

Four manager-level employees were abducted from Koramangala by individuals posing as police. Police arrested eight suspects, ...

The business process outsourcing sector has seen a significant growth in India over the years but fake call centres has damaged its reputation as top BPO destination.

Bengaluru police rescued four manager-level employees of a BPO firm who were allegedly abducted by a gang posing as cops. The ...

MCI announced the appointment of Mark Misczak, a former senior Federal Emergency Management Agency (FEMA) executive under the Department of Homeland Security, as President, effective immediately.

Four BPO employees were kidnapped from Bengaluru’s Koramangala on Saturday, prompting a swift police operation that led to eight arrests and the seizure of two vehicles. The kidnappers demanded ₹18.9 ...

The accused had allegedly extorted ₹8.90 lakh from the operations manager of the firm, and had demanded for more money.

Portions of the financial sector have been slow to embrace AI, but it could play a role in overcoming BPO challenges.

Four BPO managers vanish after a 1 am ‘police’ call. Bengaluru cops track digital clues and crack the chilling kidnap plot.

Police acted on an alert made to helpline 112, tracked the suspects overnight and seized two vehicles used in the kidnapping.