Southwest copied other airlines practices like checked bag fees, assigned seats, and seat premiums, but has struggled to deliver a smooth customer experience.
Southwest first announced the switch to assigned seating in 2024, part of a series of moves the carrier made to increase ...
Tomas Rodriguez is a Breaking/Live News Reporter for the Naples Daily News and The News-Press. You can reach Tomas at ...
On Feb. 12, a dad took to X to share what happened when his wife and their two children — ages 5 and 2 — flew Southwest Airlines.
Southwest Airlines has further room to run due to new seating options and bag fees, according to UBS. The bank upgraded the ...
Airline family seating rules vary widely. Here's how parents can increase their chances of sitting together when flying with ...
A proposal trip unraveled after an airport seat dispute left one traveler questioning airline policy and fairness.
Southwest Airlines will begin adding Starlink Wi-Fi to its aircraft in the coming months, which will remain free to its ...
Customers have taken to social media platforms for days to complain about things like lack of overhead bin space and not ...