Upland InGenius Boosts Contact Center Productivity with Advanced CTI Software

In today’s high-volume support environments, contact centers are grappling with a dual crisis: skyrocketing Average Handle ...

aReady.YOURS from congatec for fast and reliable (full) custom embedded computing designs

Customer Application Center and launches aReady.YOURS SAN DIEGO, CA, UNITED STATES, March 13, 2026 /EINPresswire.com/ — March 10, 2026 * * * congatec – the leading provider of embedded and edge ...
Yahoo Finance

FBI shuts down 3 India-based call centers posing as Social Security, tied to $50M stolen from Americans. How they worked

A collaborative effort by the FBI, local police and Indian authorities has shut down a huge scam call center operation in India that saw Americans lose nearly $50 million. The FBI Baltimore Field ...
newscentermaine.com

Swirling beauty of the Milky Way galaxy's heart is captured in a new telescope picture

CAPE CANAVERAL, Fla. — A telescope in Chile has revealed in unprecedented detail the swirling splendor of star-forming gases at the heart of our Milky Way galaxy. The picture released Wednesday by the ...
Morningstar

FlashLabs Launches FlashAI 2.0: Enterprise Voice AI Platform for Human-Level AI Voice Agents and Real-Time Call Center Automation

SAN FRANCISCO, Feb. 18, 2026 /PRNewswire/ -- FlashLabs today announced the official launch of FlashAI 2.0, a next-generation enterprise voice AI platform built to power human-level AI voice agents for ...
MarketWatch

ServiceNow CEO looks to call a bottom on software stocks with this $3 million move

ServiceNow CEO Bill McDermott is showing his conviction in his company’s stock after it got swept up it a broader software-sector selloff. McDermott disclosed plans to buy $3 million in shares on Feb.