When it comes to distressed consumers, securing payment is a competitive event. In a Q2 2026 study of 2,000 US consumers, one result rose above the rest: the quality of the payment experience can ...
News in the ARM industry never stops, and determining what’s truly relevant can be a challenge. That’s where insideARM’s weekly recap comes in. Our weekly recap of top stories will... A documented ...
Consumer-facing artificial intelligence promises convenience for those who deploy it, but how closely are we watching the unintended consequences? There is a line where convenience for the deployer ...
The plaintiff alleged that he obtained a consumer loan containing an arbitration provision, disputed the debt, and requested validation including debt ownership documentation. A collection lawsuit was ...
VOORHEES, N.J. — Coast Professional, Inc. (Coast), a trusted provider of contact center and business process outsourcing (BPO) services, including debt collection, has opened a new office at 401 White ...
A new Metro 2 code could provide greater visibility into debt settlement participation, yet the vast majority of surveyed furnishers are undecided or do not expect to adopt it. When the Consumer Data ...
The Consumer Data Industry Association (CDIA) and the Metro 2 Task Force announced that they have approved a new Special Comment Code, DS — Debt Settlement, in response to industry requests for ...
CHESAPEAKE, Va. — Spring Oaks Capital, LLC is excited to announce the hiring of Michael Meyer as Chief Technology Officer. Michael will lead the firm’s efforts in data science, data engineering, ...
Head of Credit Collections Business Development and Client Relations at ProVest, LLC Editor's Note: This article was authored by ProVest's Head of Credit Collections Business Development and Client ...
This quote has been attributed many times over the last several decades to General Eric K. Shinseki, the Army’s 34th Chief of Staff. In June of 1999, he took the helm of the Army and promised to ...
DURHAM, N.C. — Revco Solutions and Wakefield & Associates are excited to announce their strategic merger, marking a significant milestone in the evolution of both organizations. The union strengthens ...
ITASCA, Ill. — Brown & Joseph, LLC and Recovery Partners, LLC, are proud to announce that they have merged their companies to strengthen the portfolio of subrogation services currently offered to the ...