When it comes to distressed consumers, securing payment is a competitive event. In a Q2 2026 study of 2,000 US consumers, one result rose above the rest: the quality of the payment experience can ...

Consumer-facing artificial intelligence promises convenience for those who deploy it, but how closely are we watching the unintended consequences? There is a line where convenience for the deployer ...

Mount Laurel, New Jersey — Ceteris has enhanced our Cash Effusion solutions to help our clients proactively manage their delinquent and defaulted portfolios during unprecedented economic times. The ...

The 11th Circuit’s September 8, 2022 Opinion dismissed Hunstein (Opinion)[1]. That’s good news, right? It is, but debt collectors cannot assume all of the industry’s Hunstein-related problems are gone ...

The plaintiff alleged that he obtained a consumer loan containing an arbitration provision, disputed the debt, and requested validation including debt ownership documentation. A collection lawsuit was ...

NEWARK, Del. – SIMM Associates, Inc., a nationally licensed collection agency, today announced the launch of its newly redesigned website. The updated site was developed to provide consumers, clients, ...

ROCKVILLE, Md. — The iA Institute and insideARM are proud to announce that Missy Meggison has joined the team in the role of General Counsel and Editor. With more than fourteen years in the industry, ...

ITASCA, Ill. — Brown & Joseph, LLC and Recovery Partners, LLC, are proud to announce that they have merged their companies to strengthen the portfolio of subrogation services currently offered to the ...

The Consumer Data Industry Association (CDIA) and the Metro 2 Task Force announced that they have approved a new Special Comment Code, DS — Debt Settlement, in response to industry requests for ...

Seventeen suits have so far been filed in the Court of Federal Claims in the matter of the Department of Education (ED) Private Collection Agency (PCA) contract. insideARM reported on February 13, ...

VOORHEES, N.J. — Coast Professional, Inc. (Coast), a trusted provider of contact center and business process outsourcing (BPO) services, including debt collection, has opened a new office at 401 White ...