The paper argues that complaints are a critical part of the patient safety system. It calls for independent investigation ...

Thirty-five years ago, Caroline Clarke began her NHS journey, and today she is the founding CEO of NHS Online.

Plans for the supply of non-emergency patient transport services across the North West lie in ruins for the second time within 20 months after two of its three regional lots were abandoned.

Two NHS staff may have accessed or tried to access medical information about a man killed by a tiger at a wildlife park ...

The last remaining partner at a collapsing GP practice has admitted a “serious failure of governance” and likened its problems to a “coach crash”.

The weekly newsletter that unpacks system leaders’ priorities for digital technology and the impact they are having on delivering health services. This week, written by Ben Clover. Contact HSJ in ...

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Subscribe for unlimited access With a HSJ subscription you’ll unlock: All HSJ news by sector, topic & region Breaking News announcements App for mobile and offline reading Comment and Daily Insights ...

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Bosses at a trust being investigated for corporate manslaughter have been criticised by a regulator, which found care and patient dignity failings, and a “disconnect” between senior leaders and ...

Subscribe for unlimited access With a HSJ subscription you’ll unlock: All HSJ news by sector, topic & region Breaking News announcements App for mobile and offline reading Comment and Daily Insights ...