Algolia's latest AI innovations in the Intelligent Fashion Solution deliver deeply personal, stylishly curated shopping experiences for fashion consumers.

Forward-looking leaders should view this moment not as a threat but as a window for building stronger, more resilient customer connections.

Max Fashion, a flagship brand under the Landmark Group, began its journey in 2004 with a single store in the United Arab Emirates. Today, Max Fashion has expanded its presence to nearly 650 stores ...

ActiveCampaign, a marketing automation platform provider, has introduced Active Intelligence, a user experience that deeply integrates artificial intelligence across every part of the platform.

The combination of Informatica's rich data catalog, data integration, governance, quality and privacy, metadata management, and master data management (MDM) services with the Salesforce platform will ...

CallRail, a lead engagement platform porovider, has integrated with RingCentral, a business communications provider, to help small businesses have smarter conversations with insights into marketing ...

CRM technologies are the most valued in the finance function, followed by cloud enterprise resource planning (ERP) and analytics and business intelligence tools, with all three expected to see high ...

Metricool has integrated its social media management platform withAdobe Express, Adobe's content creation tool, to help users measure their content's performance impact across social media platforms, ...

Credit union's AI assistant 'Ruth' independently handles 46 percent of member conversations while cutting wait times to 34 seconds.

Invoca's acquisition of Symbl.ai brings agentic AI capabilities to buying experiences across digital, voice, and messaging channels ...

SAP at its annual Sapphire conference in Orlando, Fla., unveiled innovations and partnerships that put Business AI in every business user's hands. From a virtually omnipresent Joule assistant to an ...

The CRM Playaz, Paul Greenberg and Brent Leary, held a watch party and put the CX/CRM spotlight on the opening keynote of SAP's Sapphire event held this week. What did they think of what they heard ...